1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
Follow us:
DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice for Purchased Water Adjustment Effective July 1st, 2026

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
Latest News
Recent Posts
by Jordan Burden / Comment0
Employee Spotlight – Krisi O’Donley With eight years of
by Jordan Burden / Comment0
Employee Spotlight – Wyatt Miller Wyatt Miller has been a
Oct
09
by Jordan Burden / Comment0

Employee Spotlight – Cassidy Pendleton Cassidy Pendleton has...

Oct
09
by Jordan Burden / Comment0

Employee Spotlight – Brandon Gray Meet Brandon Gray, a...

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons
Hardin County Water District No. 2

Hardin County Water District No. 2

4,865 Likes

Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

Congratulations to T

Congratulations to Taylor Risinger and Allen Pierce, our outstanding meter testers, for securing first and second place at the Meter Challenge Competition during the KY/TN Water Professionals Conference!

On Monday, July 20, 2026, Taylor and Allen put their skills to the test as they raced to reassemble a water meter as quickly as possible.

Taylor completed the challenge in 2 minutes and 4 seconds, earning first place, while Allen finished in 2 minutes and 14 seconds, taking home second place.

The competition was intense, with talented competitors from Nashville Metro Water Services joining the challenge. All the competitors showcased impressive skills, with the fastest times coming in under 2 minutes and 38 seconds.

We are already looking forward to next year's competition!

#WPC26 #KYTNWPC #MeterChallenge
... See MoreSee Less

4 days ago
View Comments likes Like love 54 Comments: 5 Shares: 4
When our office clos

When our office closes on Friday, July 10th, we will start preparing to resurface our front parking lot and drive-up lanes. To ensure convenience, we will relocate the stand-alone night deposit box to our back parking lot for payment drop-offs. Signs will be posted to direct customers to this temporary location.

The front parking lot and drive-up lanes will reopen on Monday, July 13th.
... See MoreSee Less

3 weeks ago
View Comments likes Like 10 Comments: 0 Shares: 13
Happy 4th of July!

Happy 4th of July!

Today we celebrate the 250th anniversary of America's Independence. On July 4, 1776 the Declaration of Independence was adopted, marking the founding of our nation.

As you celebrate, stay safe and hydrated!

#FourthOfJuly #IndependenceDay #250thAnniversary #USA250
... See MoreSee Less

3 weeks ago
View Comments likes Like love 14 Comments: 0 Shares: 0
Image attachment
Image attachment

With temperatures nearing 100°F, our field crews remain committed to ensuring our community has the safe and reliable water needed to stay cool during this heatwave.

Working in extreme heat isn't easy, but our crews make safety a priority by staying hydrated and taking regular breaks.

No matter the weather, our dedicated employees work hard every day to serve our community and we couldn't be more grateful!
... See MoreSee Less

4 weeks ago
View Comments likes Like love 91 Comments: 5 Shares: 4
Our office will be C

Our office will be CLOSED on Friday, July 3, 2026 in observance of the 4th of July.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com
... See MoreSee Less

4 weeks ago
View Comments likes Like 10 Comments: 0 Shares: 2
Do you want to learn

Do you want to learn how to make your home and community more beautiful while reducing stormwater runoff and improving water quality?

If so, join us on Saturday, August 1, 2026 for a FREE Rain Garden Workshop. You'll discover why rain gardens are important and learn how to build one using native plants.

Register using the link below:
forms.gle/mtFakSK6qLK86ZXj9

Registration includes a swag bag with native seeds.
... See MoreSee Less

4 weeks ago
View Comments likes Like 9 Comments: 1 Shares: 7
Load more