1951 West Park Road, Elizabethtown, KY 42701
E-mail us: customercare@hcwd2.org
Monday through Friday - 8:30am to 4:30pm
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DISCONNECTED FOR NON-PAYMENT: Web Payments received prior to 4:00pm will be reconnected same-day, otherwise reconnection will be made by the end of the next business day.
To report possible leaks or outages, please e-mail mmarr@hcwd2.org or call our office at (270) 737-1056 ext. 221 right away.

Customer Notice for Purchased Water Adjustment Effective July 1st, 2026

FAQ
frequently asked questions
You Have Questions,
We Have Answers

Find frequently asked questions and answers in our FAQ page.

Learn More
How do I start an account?
Our account services department is more than happy to start your account in person or our website at hcwd2.org. Please bring in a photo ID, $60 deposit (cash or card) and a copy of your lease if you are renting.
Is a deposit required for a new account?
Yes, there is a $60 deposit required on all new accounts.
Can I access my account online?
Of course! Customers are welcome to access their accounts online 24/7 via Customer Portal.
NEWS
Latest News
Recent Posts
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Employee Spotlight – Robert Nation Our current Employee of the
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Employee Spotlight – Krisi O’Donley With eight years of
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Employee Spotlight – Wyatt Miller Wyatt Miller has been a...

Oct
09
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Employee Spotlight – Cassidy Pendleton Cassidy Pendleton has...

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Hardin County Water District No. 2

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4,892 Likes

Award-winning water utility, supplying Hardin County, Ky and surrounding areas with the best tasting water!

Our Employee of the

Our Employee of the Quarter is Robert Nation, a third shift treatment operator at our White Mills Treatment Plant. Robert holds a Class IV drinking water license and has been part of the HCWD2 team since 2022.

Robert's responsibilities include carefully monitoring and optimizing chemical levels to help ensure the community receives clean, safe drinking water.

One of Robert’s proudest accomplishments during his time with the District has been earning his water treatment license from the State of Kentucky.

What Robert finds most fulfilling about his work is knowing that he makes a positive impact on people's lives by providing them with clean and safe drinking water. He says that being responsible for the health of the local community motivates him to do the best job possible each day.

One of Robert’s favorite memories from his time with the District was the replacement of the water line running from the treatment plant to the clearwell. He also enjoys the autonomous nature of his position and having the opportunity to solve the day-to-day issues that come with operating a water treatment plant.
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4 days ago
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Have you noticed the new addition to the Glendale skyline?

Over the weekend, the bowl on our new "Hydration Tank" was lifted into place. Once complete, it will be our largest tank, capable of holding up to 2.5 million gallons of water.

Want to see our impressive new water tower? Just drive down I-65. We promise you can't miss it!
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1 week ago
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We keep an eye on yo

We keep an eye on your water— even when everyone else's eyes are closed.

To provide our community with safe, clean drinking water, we continuously monitor water quality 24/7. This ongoing monitoring helps ensure our water consistently meets drinking water standards.

Day or night, your water quality is always our priority.

#NationalWaterQualityMonth #WaterQuality #HCWD2
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2 weeks ago

The annual Household Hazardous Waste and Prescription Drug Disposal is this Saturday, August 8th, 8 am - 2 pm at METALSA in Elizabethtown. The attached flyer has all the details.
You can always stay informed on all our programs at www.hardincountyky.gov
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3 weeks ago
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Our Rain Garden Workshop on Saturday was the perfect way to kick off National Water Quality Month!

National Water Quality Month is dedicated to highlighting the importance of protecting and preserving one of the Earth's most valuable resources—water. A rain garden is a simple, beautiful way to help protect our local waterways.

Rain gardens capture stormwater runoff from surfaces like rooftops and driveways, allowing it to soak into the ground instead of flowing directly into storm drains. Using native plants, they create beautiful habitats for pollinators and other wildlife while reducing runoff and filtering pollutants before they reach our local waterways.

A special thank you to the City of Elizabethtown Government Stormwater Department and Growing Natives KY Hardin Co Swap Group (Chris Eversen and Dani Akridge Eversen) for partnering with us to bring this workshop to our community. We appreciate everyone who attended and helped make it a success!

#NationalWaterQualityMonth #ProtectOurWater #WaterQuality #RainGarden
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3 weeks ago
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Congratulations to T

Congratulations to Taylor Risinger and Allen Pierce, our outstanding meter testers, for securing first and second place at the Meter Challenge Competition during the KY/TN Water Professionals Conference!

On Monday, July 20, 2026, Taylor and Allen put their skills to the test as they raced to reassemble a water meter as quickly as possible.

Taylor completed the challenge in 2 minutes and 4 seconds, earning first place, while Allen finished in 2 minutes and 14 seconds, taking home second place.

The competition was intense, with talented competitors from Nashville Metro Water Services joining the challenge. All the competitors showcased impressive skills, with the fastest times coming in under 2 minutes and 38 seconds.

We are already looking forward to next year's competition!

#WPC26 #KYTNWPC #MeterChallenge
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1 month ago
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