Jordan Burden joined Hardin County Water District No. 2 in April 2025, beginning his career in Distribution before transitioning to the IT department in July 2025. Since then, he has become a valuable member of the HCWD2 team. In his day-to-day role, Jordan is responsible for maintaining the District’s technology infrastructure at the main office and both water treatment plants. He provides technical support for IT equipment throughout the organization, helping ensure everything remains operational, secure, and reliable.

One of Jordan’s proudest accomplishments has been creating and implementing the District’s IT Asset Inventory System. He developed an asset identification and inventory system to improve how technology and work orders are managed across the organization. The system provides a centralized way to track IT equipment, maintain detailed work histories, and improve the management and documentation of work orders. It has also created a more organized and efficient way to manage technology assets across all HCWD2 locations.

What Jordan finds most fulfilling about his work is helping others and solving problems. He enjoys knowing that his work makes a difference in the District’s everyday operations and helps employees do their jobs effectively. What inspires Jordan to do his best work is knowing that what he does directly impacts the people around him. By keeping HCWD2's technology running smoothly, he helps employees perform their jobs efficiently and ultimately, helps the organization better serve the people of Hardin County.

Jordan’s favorite part of the job is that everyday is different. The variety of challenges he encounters and the opportunity to assist different areas of the organization keep his work interesting, rewarding, and challenging. One of Jordan’s favorite HCWD2 memories was helping run the Water District’s station at the St. James School field day.

We are proud to recognize Jordan for his dedication, technical expertise, and commitment to helping others. His hard work plays an important role in keeping HCWD2 running smoothly, and we appreciate all he does for our team and the community we serve. ... See MoreSee Less

Every drop is made possible by people.

Each and every one of our employees plays an important role in providing water to our community. We are proud of every employee’s dedication to keeping the water flowing, though we couldn’t comfortably fit them all in one picture.

This Labor Day, we want to thank all our employees for their hard work and commitment to our community every day. Whether it's a regular workday or a night, weekend, or holiday, we appreciate all that you do! ... See MoreSee Less

Our office will be CLOSED on Monday, September 7, 2026 in observance of Labor Day.

Payments can still be made online using the link listed below, by phone, or through our night deposit box located by our drive-thru window. To report an emergency or outage, please call (270) 737-1056.

hcwd2.authoritypay.com ... See MoreSee Less

Our Employee of the Quarter is Robert Nation, a third shift treatment operator at our White Mills Treatment Plant. Robert holds a Class IV drinking water license and has been part of the HCWD2 team since 2022.

Robert's responsibilities include carefully monitoring and optimizing chemical levels to help ensure the community receives clean, safe drinking water.

One of Robert’s proudest accomplishments during his time with the District has been earning his water treatment license from the State of Kentucky.

What Robert finds most fulfilling about his work is knowing that he makes a positive impact on people's lives by providing them with clean and safe drinking water. He says that being responsible for the health of the local community motivates him to do the best job possible each day.

One of Robert’s favorite memories from his time with the District was the replacement of the water line running from the treatment plant to the clearwell. He also enjoys the autonomous nature of his position and having the opportunity to solve the day-to-day issues that come with operating a water treatment plant. ... See MoreSee Less